Preorder queue
Loading…Processed means Kitty Galore has completed the top-up, but diamond delivery is not yet confirmed. Please allow up to 2 hours from 4:00 PM.
How it worksFind your order, follow the queue, and understand its status
Track your preorder with the same Player ID and Server ID you used when ordering.
- 1Find your order
Enter your Player ID and Server ID above, then select Find my order. You can find both numbers on your MLBB profile.
- 2Check your place
See your queue number, item and how many active orders are ahead of you. Choose the correct event if more than one is listed.
- 3Follow your status
In queue means waiting to be processed. Processed means Kitty Galore completed the top-up, but in-game delivery is not yet confirmed.
The public queue refreshes automatically every two minutes. Queue positions are not guaranteed delivery times.
Event infoPhase dates, token tasks, and reminders for the selected event
The details below follow the event selected above. Dates and token tasks appear when they have been provided for that event.
Event schedule
Token tasks
Use the listed tasks to plan your event tokens. Check MLBB's event screen for the current requirements.
No token tasks have been listed for this event yet.
Important reminders
No additional event-specific reminders are available right now.
Frequently asked questionsAnswers about your queue number, order status, and changes
Why can't I find my preorder?
Make sure your Player ID and Server ID match the ones used for your purchase. If there are multiple events, check the selected event too. Still missing? Contact us with your order reference.
What does my queue number mean?
It shows your place in the selected preorder queue. The number of orders ahead can change as top-ups are processed; it isn't an estimated delivery time.
My order says Processed, but my diamonds haven't arrived.
Processed means Kitty Galore has completed the top-up, not that delivery inside MLBB is confirmed. Please allow the delivery window noted above. If your diamonds still haven't arrived after that window, message us on Messenger with your reference number.
When will the tracker update?
The page checks for updates automatically every two minutes. New orders and status changes may take additional time to appear.
Can I change my Player ID, Server ID, or item?
Message us as soon as possible with your order reference and the correct details. We may not be able to change an order once processing has started.
Need help with your preorder?
Message us on Messenger